Nesnel
Ask in plain Turkish or English. Get ranked answers with the evidence behind each one. Free.
Public launch in İzmir, May 2027
The essence of reviews, objectively. Review intelligence for hospitality
Every review. Every platform. One objective answer.
Nesnel reads what guests write on Google Maps, Yemeksepeti and Trendyol Yemek, and turns it into sourced answers: for diners choosing where to go, and for operators deciding what to fix first.
Launching in İzmir in May 2027. The Founding Partner Program is open to the first 100 venues.
Or try it as a diner
“Karşıyaka'da en iyi burger”
Sample data
Ranked by Nesnel Score, out of 10 · 1,240 reviews · 4 sources · last 12 months
What people sayAI summary
Guests praise the patty and the brioche bun, and most call it juicy. Delivery is the weak point: fries often arrive cold on weekend nights.
Live in İzmir
nesnelcommunity
nesnelcommunity
Coming next
A star rating is a number without a reason.
Owners check four to seven panels to read their reviews. Diners see one average that mixes dine-in with delivery and last week with three years ago. Nesnel separates them, and shows the evidence.
A typical listing
4.6
out of 5 · 1,240 reviews
- For dine-in or for delivery?Not shown
- For the food, the service or the price?Not shown
- From last month, or from three years ago?Not shown
- From real guests, or from a campaign?Not shown
The same venue on Nesnel
Sample data
Scores are out of 10. Each platform's ratings are normalised before they are blended.
Trust Center
Read the methodology →
Rankings are never for sale.
Paying customers and everyone else are scored the same way. That is the whole product, so we wrote it down.
No paid badges, no sponsored positions
Nothing a business buys changes where it appears or how it looks in results.
A voice, not a veto
Owners can reply and report policy violations. They cannot delete or bury criticism.
Both sides, always
Praise and criticism are shown together, at equal weight, with their sources.
What goes into a Nesnel Score
Out of 10. Example venue, sample data.
- 01 Platform normalisation. Each source's rating inflation is corrected before blending.
- 02 Volume-aware. Eight perfect reviews do not outrank two thousand very good ones.
- 03 Recency. Recent visits count more, so venues that improve rise.
- 04 Authenticity. Suspicious reviews are down-weighted, never silently deleted.
- 05 Confidence. Every score says how much evidence it rests on: low, medium or high.
Security and privacy
Privacy by design, KVKK first.
KVKK-first processing
Privacy notices, a data inventory, retention schedules and a request process from day one.
Data residency in Turkey
An option to keep your data in a Turkey-region cloud.
Pseudonymised reviewers
Analytics never expose reviewer identities. Staff mentions are visible only to the venue.
Aggregated data only
Data products are anonymised, with minimum thresholds per cell. Individual data is never sold.
How it works
From scattered opinions to sourced answers.
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01
Collect
Reviews from maps, delivery apps and Nesnel's own community, refreshed continuously.
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02
Resolve
The same venue matched across every platform, so dine-in and delivery reputation sit in one place.
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03
Understand
Turkish-native models extract aspects, dishes and sentiment, slang and sarcasm included.
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04
Score
The Nesnel Score: normalised across platforms, weighted for recency and authenticity, shown with its confidence.
Products
One dataset. Four products.
Diners bring the questions. Venues get the answers about themselves. Everyone sees the same scores.
Nesnel Pro
Every review in one inbox, AI reply drafts, aspect and dish analytics, and benchmarks against the venues you choose.
Founding-partner preview
See Nesnel Pro →
Nesnel Insights
Roll-ups across locations, branch league tables, roles, scheduled reports and API access.
Coming H2 2027
See Insights →
Nesnel Data
Anonymised trend reports on how a city eats, drinks and stays, for brands, municipalities and investors.
Coming 2028
Nesnel Pro
Know why your rating moved, not just that it did.
Nesnel Pro traces every change back to an aspect, a platform and a time of day, so the fix is obvious before the next weekend rush.
Founding-partner preview Founding partners get early access from June 2027. Every feature below ships to all venues with the full Nesnel Pro launch in H2 2027.
- One inbox for every platform Google, Yemeksepeti, Trendyol Yemek and Migros Yemek in one feed, with filters.
- Root-cause analysis Which aspect moved, on which platform, on which days.
- Reply drafts in natural Turkish Labelled as AI drafts until you edit them. You decide what gets published.
- Benchmarks against your peers Compare with venues you choose, or with similar venues nearby.
- A weekly digest Three things to fix and two to keep doing, in your inbox every Monday.
Burger Atölyesi · Karşıyaka
Delivery · last 14 days
Sample data
Why it moved
Delivery score fell 0.3 in 14 days. “Arrived cold” was mentioned 38 times on Trendyol Yemek and Yemeksepeti, mostly on Fridays and Saturdays after 21:00.
Delivery aspects
Nesnel Insights · Enterprise
Talk to sales
Built for groups, chains and hotels.
See every branch on one screen, find the outlier, and send the right report to the right manager.
Pricing
Start free. Founding partners get Pro free.
Business Free is open to every venue at launch. Paid plans arrive with the full Nesnel Pro launch in H2 2027, billed in Turkish lira. No plan affects your Nesnel Score.
Business Free
For every venue₺0
- Claim and verify your profile
- Edit hours, menu and photos
- Reply to Nesnel reviews
- Your score and basic stats
Founding Partner Program
Nesnel Pro, free during the beta
The first 100 venues in İzmir₺0during the beta, then 50% off year one
- Early access to the Pro preview from June 2027
- In exchange: regular feedback sessions and a case study
- Never affects your ranking or your Nesnel Score
See what your guests are actually saying.
Claim your venue for free, or book a 30-minute demo: we load your venue's reviews from every platform and walk you through what they say.